The protection of your personal data is important to us. Below we inform you about which data we collect when you use our website www.megasat.tv process and what rights you are entitled to.
1. Responsible for data processing
Your data will be processed by:
Megasat Werke GmbH
Brückenstraße 2a
D-97618 Niederlauer
Telephone: +49 (0) 97 71 / 63 56 71 00
Fax: +49 (0) 97 71 / 63 56 71 44
Email: datenschutz@megasat-werke.de
2. Details of data processing
Access data in server log files
When you visit our website, access data without personal reference is automatically stored, such as:
– Name of your Internet service provider
– the page from which you visit us
– the files accessed and their retrieval data
This data is used exclusively to ensure trouble-free operation and for statistical purposes and does not allow any conclusions to be drawn about you personally.
Contract processing and inquiries
For the purpose of contract execution and processing your inquiries, we process personal data that you provide to us when placing an order, contacting us or opening a customer account.
Processing is based on Art. 6 (1) (b) GDPR. After your customer account has been fully processed or deleted, your data will be blocked and deleted after the statutory retention periods have expired, unless you have consented to further use.
Transfer of data for contract fulfilment
To fulfill the contract, we pass on personal data to the following categories of recipients:
– Transport companies
– Payment service providers
– Credit institutions
– service services commissioned by us
– Legal basis: Art. 6 (1) (b) GDPR.
Information to public authorities
At the request of the competent authorities (e.g. law enforcement authorities), we may provide information about collected data in individual cases, provided this is required by law.
Contact form
If you use our contact form, we process the data you enter (e.g. name, email address, message) to process your request.
Legal basis: Art. 6 (1) (b) GDPR (pre-contractual measures) or Art. 6 (1) (f) GDPR (legitimate interest in answering inquiries).
The data will be deleted after final processing, unless there are legal retention obligations.
Product registration
You can register your product on our website. We process the data you enter (e.g., name, email address, product details, serial number) to manage the registration and, if necessary, to contact you (e.g., for service inquiries or warranty services).
Legal basis: Art. 6 (1) (b) GDPR (performance of contract or pre-contractual measures).
The data will be stored for as long as necessary for the execution of the contract or the duration of the guarantee, and will then be deleted after the expiry of the statutory retention periods.
Appointment booking for on-site service
To arrange an on-site service appointment, we process the data you provide (e.g. name, address, telephone number, email address, device data) in order to carry out the appointment and, if necessary, to provide services.
Legal basis: Art. 6 (1) (b) GDPR (performance of a contract).
The data will be deleted after the service has been fully processed and the statutory retention periods have expired.
Use of WP Statistics
We use the analysis tool WP Statistics (developed by VeronaLabs, hosted locally on our server).
– All data is stored exclusively on our server.
– IP addresses are anonymized so that no conclusions can be drawn about individual users.
– Data will not be passed on to third parties.
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in reach analysis).
Social media links
On our website you will find icons with links to our appearances at
- Facebook
- Instagram
- YouTube
Clicking on the icons will redirect you directly to the external pages. Only then will data be processed by the respective provider. Information on how your data is handled can be found in the privacy policies of the respective providers.
Cookies and consent management
Our website uses Borlabs Cookie, a consent management tool.
– When you visit our site, you can decide which cookies you agree to.
– Technically necessary cookies are set regardless of consent.
– Your chosen settings will be saved in a cookie so that they can be taken into account on your next visit.
Legal basis: Art. 6 (1) (c) GDPR (legal obligation to obtain consent) and Art. 6 (1) (f) GDPR (legitimate interest in legally compliant operation).
3. Your rights
You have the following rights under the GDPR:
- Access (Article 15 GDPR)
- Right to rectification (Article 16 GDPR)
- Erasure (Article 17 GDPR)
- Restriction of processing (Article 18 GDPR)
- Data portability (Article 20 GDPR)
- Contradiction against processing (Art. 21 GDPR)
If you have given your consent to data processing, you can revoke this consent at any time with effect for the future.
Right of appeal
You have the right to lodge a complaint with a data protection supervisory authority.
Our company is responsible for:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Phone: + 49 (0) 981 180093-0
Email: poststelle@lda.bayern.de
Website: https://www.lda.bayern.de
4. Contact
Please direct your inquiries regarding data processing to the contact details above.
Version of 17.09.2025