In our help center we give you tips and video instructions for various products and procedures for Firmwareupdating the control units of our fully automatic satellite antennas. The Help Center is constantly being expanded and updated.

 

Do it yourself - with short videos from Megasat

New help center on the manufacturer's website provides technical support

 

Niederlauer. How do I find the right location for the assembly of my satellite dish? How do I install an F-connector correctly? And how does the Firmwareupdate of my control unit via USB stick work? Campers do many things themselves, but the right Manualone is not always at hand. Megasat, one of the leading manufacturers of satellite technology and accessories in Germany, provides the answers to these and other questions. The Help Center has recently been added to the website.

"We keep receiving calls from our customers because they are facing technical challenges for which there is no helpful description yet. That's why we have now put short, concise answers and instructions for the most frequently asked questions on our website in the form of videos," explains Harald Langer, Sales Manager Camping at Megasat.

With this service, Megasat is expanding its support even further, because it goes without saying that customers will continue to receive telephone support for their questions about Megasat technology and products. And at the numerous trade fairs and road shows, users can also make direct contact with satellite experts as usual. It is planned to gradually expand the help centre. "If we recognize that inquiries on certain topics are accumulating, we will certainly post an online response to them," says Langer. The way to the help center is simple: to the Help Center