Support

Support We gladly support you
Downloads
Use the search function to look for new firmware, software or user manuals for your product.
Catalogs & brochures
We've compiled numerous interesting product catalogs for you. You'll also find brochures about our test drives.
Service form
To ensure that your product complaint can be processed quickly and easily, you can download our service form here.
Help center
In our Help Center we provide you with tips and video tutorials on various products and procedures.
Product registration
By registering your product, you will automatically be notified by email as soon as new firmware for your Megasat product is available.
Storefinder
Are you looking for a dealer near you? On our wholesaler websites, you'll find a postcode directory for a specialized camping retailer.
Premium partner
If you need service for firmware updates on a fully automatic satellite antenna, please contact one of our premium partners.
Smart IDU Update
Here you can use your smartphone or tablet to check whether the firmware on your Smart IDU is up to date and, if not, perform an update. On Android, use Google Chrome, and on iOS, use the Bluefy browser.